All Collections
Using CommerceJet
Fulfillments
How do I cancel or void a fulfillment?
How do I cancel or void a fulfillment?
M
Written by Matt Ford
Updated over a week ago

It is not possible to cancel or void a fulfillment once a sales order has been fulfilled. However, it is possible to void and reissue a shipping labels from a common carrier (e.g. UPS, FedEx, USPS).

In the event that a fulfillment needs to be cancelled after the fulfillment is finalized, simply void the invoice and receive the goods back into the warehouse.

Did this answer your question?