Connecting Shipstation to CommerceJet

Created by MJ Martin, Modified on Thu, 3 Oct at 12:14 PM by MJ Martin


Connecting your ShipStation account to CommerceJet enables efficient order fulfillment management. Follow this step-by-step guide to complete the connection process.


Step 1: Access Fulfillment Services in CommerceJet

Log in to your CommerceJet account. From the side menu, click on Settings and select Fulfillment Services. Click the Create Connection button, and choose ShipStation from the list of fulfillment providers.


Step 2: Log in to Your ShipStation Account

Next, log in to your ShipStation account. Once logged in, click on Account Settings located in the top right corner.


Step 3: Set Up a Custom Store in ShipStation

From the left-hand menu in ShipStation, click on Selling Channels and then select Store Setup. Click Connect a Store, then type Custom Store in the search bar and select it from the dropdown.


Step 4: Enter Connection Details

A form will appear asking for details about your Custom Store. Here's what you need to input:

  • URL to Custom XML Page: Provided by CommerceJet
  • Username: Provided by CommerceJet
  • Password: Provided by CommerceJet

Now, input the following status mappings:

  • Awaiting Payment Status: Type Pending_Approval
  • Awaiting Shipment Status: Type Approved_Pending_Fulfillment
  • Shipped Status: Type Invoiced
  • Cancelled Status: Type Cancelled
  • On Hold Status: Leave blank


Step 5: Test and Finalize the Connection

Once you’ve entered all the details, scroll down and click Test Connection. If the connection is successful, click Connect to finalize the setup. If the test fails, double-check your entries and try again.


Step 6: Complete the Setup in CommerceJet

After successfully connecting ShipStation, return to CommerceJet and hit the Complete button at the bottom of the page to finalize the integration.


Success!

Congratulations! You’ve successfully connected your ShipStation account to CommerceJet. Your integration is now complete, enabling seamless fulfillment management.


Need Help? For more tutorials or assistance, visit our Help Center at CommerceJet.

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